Consultation meetings are meant to gather project information before service begins. These meetings are done using the Zoom video conference software. Furthermore, consultation meetings will be recorded and those recordings will be stored by the Zoom corporation for use by Paradox Music Lab and its employees for note recall purposes.
In some cases part of the services may require a Zoom video conference, which may also be recorded.
Refunds are handled in the following circumstances:
1) If services have not yet started, and client decides to cancel services. Full Refund back to the payment method used.
2) If services are started but not complete. Half Refund back to the payment method used.
3) If service has been completed. No Refund available.